QUALITY CONTROL / COMPLIANCE
Staying on the right side of the rules
The checks your drop copy goes through, the contact rules that are always on, and what the checks have flagged lately.
Advisory only. These summaries help reviewers find the rules that apply; they are not legal advice and do not certify compliance. Read the primary source and confirm with your compliance and legal teams.
Copy checks
- Licensed and insured claims. Copy may only say "licensed" or "insured" if your business profile says so.
- Guarantees. A guarantee, warranty or money-back claim needs a guarantee on your profile, and the copy must state it.
- Advertised prices. "From $X" must match the service's lowest price, "only $X" must fall in its range, and plan prices must match the plan.
- Opt-out lines. Email needs unsubscribe wording (CAN-SPAM) and texts a "Reply STOP" line (TCPA).
Always on
These contact rules are locked on for every drop; they can't be switched off.
- Texts need prior express written consent; STOP opt-outs are honoured (TCPA).
- Unsubscribed from email (CAN-SPAM).
- Lot is in a no-solicitation zone; door hangers only.
- Do-not-contact: no door hangers, email or text.
Recent flags
2 flags across your drop copy.
| Drop | Date | Check | What's wrong | Review |
|---|---|---|---|---|
| November push | 2026-11-10 | hs-advertised-price | Copy advertises 'from $190', but the catalog says Fall leaf clean-up starts at $200. Advertise the catalog price (or update the catalog). | in_review |
| October neighbourhood ads | 2026-10-20 | hs-advertised-price | Copy advertises 'from $79', but the catalog says Winterization (blow-out) starts at $89. Advertise the catalog price (or update the catalog). | rejected |